Shipping Policy
For Kerassentials purchases, shipping destinations, fees, handling estimates, tracking, and carrier choices are determined by the seller and can differ by offer, address, or order date. The checkout details and order confirmation should be treated as the current reference.
Order processing
Before placing an order, check the estimated processing window and review every part of the delivery address. Address errors may delay delivery or require additional support.
Tracking and delays
If a tracking link is provided, use it to view carrier updates. Severe weather, peak-season volume, customs processing, or incomplete address details may affect arrival times. For an individual shipment, contact the seller’s order-support team.
Returns
Return shipping charges, refund eligibility, and the steps for sending a product back are controlled by the seller’s current return policy. Read those conditions before purchase and retain the order confirmation.
For current product details, order conditions, and ingredient information, refer to the seller’s latest published materials.